0330 088 7800
Appointments
- How many sessions will I need?
- How long is a physiotherapy assessment?
- How long is a physiotherapy treatment?
- What are your opening hours?
- How soon can I have a physiotherapy appointment?
- What is the difference between the types of physiotherapy you offer?
- Can I request a female / male physiotherapist?
- Is there a waiting list for physiotherapy treatment?
- What type of treatments do you provide?
- What areas do you cover for home visits?
- If I fail to attend my appointment will I be charged?
- Can I rearrange my appointment?
First Visit
- What should I wear?
- Where can I park?
- What should I bring with me to the physiotherapy assessment?
- Will I receive treatment on my first visit?
Above: Phyiolates class led by a specialist Pilates qualified physiotherapist Payment
- How much does an assessment / treatment cost?
- Do you accept private medical insurance?
- Do I need a doctor's referral?
- If I have private medical insurance do I need to pay for treatment?
Appointments
How many sessions will I need?
The number of sessions that you will require is dependent on many factors. These factors include the nature of your condition, the complexity of your condition, the length of time you have had the condition, your age and many more. It is often very difficult to advise how many appointments you will need before assessing you. Your physiotherapist will be able to advise you on the number of sessions required at the initial assessment. If you would like more information please contact us.
How long is a physiotherapy assessment?
Musculoskeletal and sports physiotherapy assessments are one hour. Neurological, paediatric and other physiotherapy assessments are normally ninety minutes long.
How long is a physiotherapy treatment?
Physiotherapy treatment sessions can vary in length depending on the type of treatment. For musculoskeletal and sports injury physiotherapy treatment the normal session length is thirty minutes. Neurological, paediatric and other physiotherapy treatment sessions are normally one hour. The length of treatment sessions can be increased if required but cannot be reduced.
What are your opening hours?
Physio.co.uk are open:
- 8am - 8pm Monday - Friday
- 9am - 4pm Saturday
Physio.co.uk have no waiting lists. We are normally able to arrange an assessment within 24-48 hours. We can often provide same day appointments.
What are the types of physiotherapy you offer?
The Physio.co.uk provide different types of physiotherapy for the following types of conditions:
- Musculoskeletal - neck pain, back pain, joint problems, muscular problems
- Sports Injuries - sport related conditions and injuries
- Surgery - conditions requiring rehabilitation following many types of surgery
- Neurological - conditions affecting the central nervous system (brain and spinal cord)
- Chronic Pain / Fatigue - complex conditions causing pain and fatigue
- Rheumatology - inflammatory conditions of the joints of the body
- Learning Difficulties - physical and mental conditions
- Mental Health - conditions affecting cognition and memory
- Womens Health - pregnancy related problems and continence
- Mens Health - continence
- Respiratory - conditions affecting the respiratory system
- Vestibular - conditions affecting balance and causing dizziness
- Amputees - upper and lower limb amputees
- Paediatric - all of the above types of conditions in children and adolescents
Yes. Physio.co.uk have male and female physiotherapists. If you have a preference as to the sex of your physiotherapist please feel free to request a male / female physiotherapist when arranging your appointment.
Is there a waiting list for physiotherapy treatment?
No. Physio.co.uk have no waiting list to allow immediate access to high quality physiotherapy treatment. To arrange a physiotherapy assessment please contact us.
What type of treatments do you provide?
Physio.co.uk provide every type of physiotherapy treatment available. For more information on the types of treatment that we offer please visit the treatment section of our website.
What areas do you cover for home visits?
Physio.co.uk provide home visit appointments throughout Greater Manchester and Cheshire. On request, home visit services can also be provided throughout the UK. Travel surcharges are charged for all home visit appointments.
If I fail to attend my appointment will I be charged?
If you inform us more than 24 hours prior to your appointment that you are unable to attend the appointment it can be rearranged or cancelled. If you fail to attend an appointment and do not provide 24 hours notice you will be charged in full for the appointment.
Can I rearrange my appointment?
Yes, providing you rearrange the appointment more than 24 hours before the appointment.
First Visit
What should I wear?
Suitable clothing depends on the nature of your condition. It is likely that you will be required to undress to some degree to allow your physiotherapist to see and treat your problem. If your appointment is in clinic there are changing facilities to allow you to change into appropriate clothing prior to your appointment. If your condition affects your head, neck, chest, upper back, shoulder, upper arm, elbow, forearm or hand you will probably have to undress your upper half. You may be able to have treatment wearing a vest top but the physiotherapist will probably want to assess you whilst they are able to see your upper body. It is extremely unlikely that you will be asked to remove your underwear. This is to rule out other potential causes that may be missed if the patient was to remain fully dressed and to allow a definitive diagnosis and treatment plan to be made. You may be asked to perform exercises and you should, therefore, wear appropriate loose fitting lower body clothing and footwear.
If your condition affects your thigh, knee, lower leg, ankle or foot you will probably have to undress your lower half. You should bring a pair of shorts with you to appointments. It is extremely unlikely that you will be asked to remove your underwear. You physiotherapist will probably want to see the rest of your leg clearly to rule out other potential causes that may be missed if you were to remain fully dressed and to allow a definitive diagnosis and treatment plan to be made. You may be asked to perform exercises and you should, therefore, wear appropriate loose fitting upper body clothing and footwear.
If your condition affects your lower back, abdomen or pelvis you will probably have to undress both your upper and lower body. It is extremely unlikely that you will be asked to remove your underwear and should bring a vest top and shorts with you to appointments as you may be able to wear these. It is essential that your physiotherapist is able to see your whole body for these conditions to allow a definitive diagnosis and treatment plan to be made. You may be asked to perform exercises and you should, therefore, wear appropriate loose fitting lower clothing and footwear for all appointments.
If your condition affects your whole body or both your upper and lower body you will probably have to undress both your upper and lower halves. It is very unlikely that you will be asked to remove your underwear and should bring a t-shirt or vest top and shorts with you to appointments as you may be able to wear these. It is essential that your physiotherapist is able to see your whole body for these conditions to allow a definitive diagnosis and treatment plan to be made.
Where can I park?
All of our clinics have on-site or on-street parking. The receptionist will be able to advise you further regarding parking when you arrange an appointment.
What should I bring with me to the physiotherapy assessment?
To get the maximum benefit out of your initial assessment you should bring with you:
- Suitable clothing
- Relevant medical reports or letters
- Relevant scan or x-ray reports
- A relative if your memory is reduced
- Any supports / braces / orthotics you use
- Your running shoes if your condition is running related
Treatment is usually provided on the first visit and you will generally be advised of things to complete before your next treatment session. With very complex cases treatment may not begin at the first visit. Wherever possible treatment will always be provided at the first visit.
Payment
How much does an assessment / treatment cost?
Our fees vary depending on the type of physiotherapy that you require. For information on prices please contact us.
Do you accept private medical insurance?
Yes. Physio.co.uk are registered with all private medical insurers. If you would like to fund treatment via a private medical insurer you should contact the insurer first to ensure that they agree to fund the treatment and gain authorisation from them. In order for Physio.co.uk to provide physiotherapy on behalf of a private medical insurer we require:
- Your name, address and date of birth
- Your insurers contact details
- Your policy number
- Your authorisation code
- Any limitations to your policy (number of treatment sessions, excess, time restrictions)
Some insurers ask for a clinic provider number. If your insurer requires a clinic provider number please contact us.
Do I need a doctor's referral?
No. We accept referrals from anywhere. Physio.co.uk do receive referrals from doctors but we also accept self-referrals and referrals from family, carers, solicitors, case managers, rehabilitation companies, consultants and many more.
If I have private medical insurance do I need to pay for treatment?
If you have private medical insurance we will aim to invoice your insurer directly. For more information we recommend that you contact your insurer directly. If they agree to be invoiced for treatment Physio.co.uk will invoice them directly. Your insurer may request that you pay for your treatment and claim the costs back. If your insurers request that you pay for your own treatment Physio.co.uk will provide you with receipts for your payment with all of the necessary details to allow you to recoup the costs.
You may also have an excess to your policy. This excess may be payable to Physio.co.uk or your insurer. Please contact your insurer for more information about excess payments.
To find out more about our services, or to arrange an appointment please call us now on 0330 088 7800 or email office@physio.co.uk
