0330 088 7800
Below is a list of our most frequently asked questions. If you are unable to find the answer to the question you are looking for or want any further information on our services then feel free to email us at: Office@physio.co.uk or call us on 0330 088 7800.
Is there a waiting list to book in?
There is no waiting list to book in for a massage appointment. We can usually book you in within the same week you call up- It is often the case where we can book you in within the same day you have called!
How long does the first appointment last?
Your first appointment is slightly longer than the rest. If you are booking in for a 30 minute massage, the appointment lasts up to around 1 hour. If you are booking in for a 60 minute massage, the appointment lasts up to around 1 hour 30 minutes. Our massage therapists beneficially carry out an assessment before your treatment begins, in order to plan the best treatment for your condition that is most likely to have the best outcome possible.
How many treatment sessions will I need?
The amount of treatment sessions needed will depend on the type and severity of the condition that needs treating- there is no set amount of treatment sessions required for any type of condition. This is something that will be discussed with your massage therapist in more detail during your first appointment, following your assessment.
Do you offer evening and weekend appointments?
Yes. Our clinics are open Monday- Friday 8am-8pm, Saturday 9am- 4pm and Sunday 10am-4pm. For more information on availability, feel free to call up and enquire.
How do I book an appointment?
You can book your appointments online or you can call one of our receptionists and arrange the date/time that is best for you.
How do I pay for an appointment?
You can pay for your appointment online when you book in, or you can call one of our receptionists and pay over the phone after booking your first appointment. Please note payment is taken upon booking for every new assessment.
What should I wear to my appointment?
You can wear your most comfortable, loose fitted clothes. If you are having a lower limb treated then shorts will be beneficial. If you are having an area within your upper body treated, you may be asked to remove your top and given a towel to cover up.
What conditions can a massage treat?
A massage is suitable to treat a range of conditions. The most commonly treated conditions include those involving acute pain, muscle and joint stiffness, tightness and tension. If you require any more information on conditions that a massage is able to treat, please feel free to call up and speak with of our massage therapists for more advice on your condition.
I have suffered from an injury - should I stop participating in my regular sports/exercise routine?
Sometimes depending on the severity of the injury, the best thing to do is rest for a few days to allow your body to heal and repair any damage. For more information on sporting/exercise activities and what the best way forward is, feel free to call up and speak to one of our massage therapists for the best advice.
I have sciatica " can a massage help this?
Yes- we often use massage to treat sciatica. Pain and tightness is reduced whilst movement and flexibility are both increased. For more detailed information on this type of condition, please call up and ask to speak with one of our massage therapists.
